Cancellation and Refund Policy
Cancellation
To cancel your service:
- Contact us at helpdesk.rogerle.com
- Let us know which service you want to cancel
- We'll process the cancellation
Refunds
Refunds are issued at our discretion and only in cases where service failure is attributable to RogerLe.com. Generally:
- No refund for services already rendered
- No refund for accounts terminated for policy violations
- Unused time on yearly plans may be eligible for partial refund — contact us to discuss
Data After Cancellation
Upon cancellation, your data (files, databases, emails) will be permanently deleted after your service period ends. It is your responsibility to download your data before cancellation.
Important: We recommend backing up all your data before requesting cancellation.
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